Brookdale Mandarin

Is Brookdale Mandarin a licensed assisted living facility in Florida?

Yes. Brookdale Mandarin at 10790 Old St Augustine Rd, Jacksonville, FL 32257 holds an active Florida Assisted Living Facility license, #8789, for 170 beds, issued by the Florida Agency for Health Care Administration (AHCA) and valid through November 29, 2027.

Check it yourself on FloridaHealthFinder, which shows the license dates, specialty licenses, ownership and any sanctions AHCA has imposed.

What did AHCA inspections of Brookdale Mandarin find?

AHCA's most recent inspection of Brookdale Mandarin on file was a complaint visit on February 5, 2026, which cited no deficiencies. The posted record covers 10 visits from November 2019 to February 2026.

Of those visits, 3 were routine standard surveys and 7 were complaint investigations; 3 of the 10 resulted in at least one citation.

Areas cited in the posted record: resident rights, contracts and visitation, record keeping and emergency planning and backup power.

1 of the citations was Class I or Class II — Florida's two most serious levels, meaning the deficiency caused or could cause harm to residents. Ask the administrator what happened and what changed.

Read the full AHCA inspection reports for Brookdale Mandarin →

Has AHCA fined or sanctioned Brookdale Mandarin?

Yes. AHCA's profile for Brookdale Mandarin lists 9 administrative fines totaling $9,450 (1 since 2021); the most recent was initiated December 7, 2023 for a survey violation.

The largest was $5,000 (initiated December 7, 2023, AHCA case 2023017817). That is larger than 69% of the AHCA fines on record for assisted living in the five counties, so ask the facility to walk you through that case.

For context, 28 of the 69 assisted living facilities in Duval County have at least one AHCA fine since 2021. Across the five counties, 69% of AHCA fines on assisted living facilities were $1,000 or less; repeat patterns matter more than a single entry.

Does Brookdale Mandarin offer memory care?

Brookdale Mandarin's AHCA profile does not list a Memory Care program, so treat it as assisted living rather than a secured dementia setting, and ask directly how it would care for a resident whose dementia progresses.

It holds a Limited Nursing Services (LNS) specialty license, which lets licensed nurses provide a defined set of nursing tasks (for example dressing changes or certain medication administration) that a standard ALF cannot.

34 other Duval County ALFs list a memory care program — see the full memory care list.

Where is Brookdale Mandarin located in Jacksonville, FL?

Brookdale Mandarin is at 10790 Old St Augustine Rd, Jacksonville, FL 32257, in Mandarin, between San Jose Boulevard and Old St. Augustine Road, one of Jacksonville's most established residential areas. Hospitals families here commonly use include Baptist Medical Center South and Ascension St. Vincent's Southside.

6 other licensed ALFs share the 32257 ZIP code: Almost Home, Brookdale Crown Point, Brookdale Mandarin Central, Hampton's Luxury Villas Inc, Starling at San Jose, Wyndham Lakes Jacksonville.

Veterans and surviving spouses are served by the VA's Jacksonville outpatient clinics (part of the North Florida/South Georgia Veterans Health System) and may qualify for VA Aid & Attendance toward care costs.

How does Brookdale Mandarin compare with other assisted living in Duval County?

With 170 licensed beds, Brookdale Mandarin is one of the largest among the 69 assisted living facilities in Duval County (number 5 by bed count); the county median is 60 beds.

Across Duval County, 8 ALFs hold an ECC license, 19 hold LNS, 18 hold LMH, and 34 list a memory care program on their AHCA profile.

Closest in size among Duval County ALFs, from the same AHCA records:

How much does Brookdale Mandarin cost per month?

AHCA does not publish prices, so ask Brookdale Mandarin for its written rate sheet. Across the Jacksonville metro, assisted living typically runs $3,200–$5,500/mo in 2026, with the Beaches, Ponte Vedra and Nocatee at the high end.

Brookdale Mandarin's AHCA profile lists Medicaid among its payment forms and an Assisted Living Waiver service listing. In Florida, the SMMC Long-Term Care program can cover care services (not room and board) for eligible residents in an ALF that contracts with the resident's plan — ask whether a Medicaid bed is open.

The profile also lists VA among accepted payment forms.

What should you ask when touring Brookdale Mandarin?

Start with what AHCA has already cited at Brookdale Mandarin — resident rights, contracts and visitation, record keeping and emergency planning and backup power — and ask what changed afterward; then cover overnight staffing, the full rate sheet and what would trigger a move-out.

• Can we take the residency agreement home to review before signing, and what is your visitation policy?
• How quickly are changes in my parent's condition documented and shared with family?
• Does the generator run air conditioning for the whole building, and how much fuel do you keep on site during hurricane season?
• What is the monthly rate for my parent's exact care level, and what triggers an increase?
• Which care needs would require a move to a nursing home?
• How long have the administrator and the resident care director been in their roles?
• Is a nurse on site every day, and who covers nights and weekends?
• What happens if a resident runs out of private funds — do you work with SMMC long-term care plans?

Visit twice — once at a meal and once in the evening — and read the residency agreement before paying a deposit. Florida gives ALF residents specific rights under s. 429.28, F.S., including 45 days' written notice before a non-emergency relocation or discharge.

How does moving into Brookdale Mandarin work?

Moving into Brookdale Mandarin starts with a medical examination recorded on AHCA Form 1823 — done within 60 days before admission or 30 days after — which confirms your parent meets Florida's ALF admission criteria.

• Residency agreement. Florida requires a written contract listing the services, the rate and the notice the facility must give before a rate increase; compare it with other communities before signing.
• Payment. Most residents pay privately; long-term care insurance, VA Aid & Attendance and, where accepted, SMMC LTC Medicaid can offset costs.

Most moves take two to four weeks once a room is available; a hospital discharge can compress that to days, which is when a second set of eyes on the contract helps most.

Frequently asked questions