Wyndham Lakes Jacksonville

Is Wyndham Lakes Jacksonville a licensed assisted living facility in Florida?

Yes. Wyndham Lakes Jacksonville at 10660 Old St Augustine Rd, Jacksonville, FL 32257 holds an active Florida Assisted Living Facility license, #5572, for 258 beds, issued by the Florida Agency for Health Care Administration (AHCA) and valid through February 5, 2027.

Check it yourself on FloridaHealthFinder, which shows the license dates, specialty licenses, ownership and any sanctions AHCA has imposed.

What did AHCA inspections of Wyndham Lakes Jacksonville find?

AHCA's most recent inspection of Wyndham Lakes Jacksonville on file was a complaint visit on August 12, 2026, which cited no deficiencies. The posted record covers 6 visits from April 2022 to August 2026.

Of those visits, 1 was a routine standard survey and 5 were complaint investigations; 3 of the 6 resulted in at least one citation.

Areas cited in the posted record: resident rights, contracts and visitation, staff training, resident supervision and services, elopement (wandering) prevention and staffing standards.

4 of the citations were Class I or Class II — Florida's two most serious levels, meaning the deficiency caused or could cause harm to residents. Ask the administrator what happened and what changed.

Read the full AHCA inspection reports for Wyndham Lakes Jacksonville →

Has AHCA fined or sanctioned Wyndham Lakes Jacksonville?

Yes. AHCA's profile for Wyndham Lakes Jacksonville lists 6 administrative fines totaling $27,500 (3 since 2021); the most recent was initiated September 30, 2024 for a survey violation.

The largest was $15,000 (initiated September 30, 2024, AHCA case 2024013370). That is larger than 69% of the AHCA fines on record for assisted living in the five counties, so ask the facility to walk you through that case.

For context, 28 of the 69 assisted living facilities in Duval County have at least one AHCA fine since 2021. Across the five counties, 69% of AHCA fines on assisted living facilities were $1,000 or less; repeat patterns matter more than a single entry.

Does Wyndham Lakes Jacksonville offer memory care in Jacksonville?

Yes. Wyndham Lakes Jacksonville's AHCA profile lists a Memory Care program. Florida has no separate memory care license, so memory care is delivered under the ALF license, and a facility that advertises Alzheimer's care must disclose those services and train staff under Florida's ADRD rules.

It holds no ECC, LNS or LMH specialty license, so its care is limited to standard ALF services; a resident who needs regular nursing care would generally need a facility with a specialty license or a nursing home.

Where is Wyndham Lakes Jacksonville located in Jacksonville, FL?

Wyndham Lakes Jacksonville is at 10660 Old St Augustine Rd, Jacksonville, FL 32257, in Mandarin, between San Jose Boulevard and Old St. Augustine Road, one of Jacksonville's most established residential areas. Hospitals families here commonly use include Baptist Medical Center South and Ascension St. Vincent's Southside.

6 other licensed ALFs share the 32257 ZIP code: Almost Home, Brookdale Crown Point, Brookdale Mandarin, Brookdale Mandarin Central, Hampton's Luxury Villas Inc, Starling at San Jose.

Veterans and surviving spouses are served by the VA's Jacksonville outpatient clinics (part of the North Florida/South Georgia Veterans Health System) and may qualify for VA Aid & Attendance toward care costs.

How does Wyndham Lakes Jacksonville compare with other assisted living in Duval County?

With 258 licensed beds, Wyndham Lakes Jacksonville is one of the largest among the 69 assisted living facilities in Duval County (number 1 by bed count); the county median is 60 beds.

Across Duval County, 8 ALFs hold an ECC license, 19 hold LNS, 18 hold LMH, and 34 list a memory care program on their AHCA profile.

Closest in size among Duval County ALFs, from the same AHCA records:

How much does Wyndham Lakes Jacksonville cost per month?

AHCA does not publish prices, so ask Wyndham Lakes Jacksonville for its written rate sheet. Across the Jacksonville metro, memory care typically runs $4,500–$6,800/mo in 2026, with the Beaches, Ponte Vedra and Nocatee at the high end.

Wyndham Lakes Jacksonville's AHCA profile lists Medicaid among its payment forms. In Florida, the SMMC Long-Term Care program can cover care services (not room and board) for eligible residents in an ALF that contracts with the resident's plan — ask whether a Medicaid bed is open.

What should you ask when touring Wyndham Lakes Jacksonville?

Start with what AHCA has already cited at Wyndham Lakes Jacksonville — resident rights, contracts and visitation, staff training and resident supervision and services — and ask what changed afterward; then cover overnight staffing, the full rate sheet and what would trigger a move-out.

• Can we take the residency agreement home to review before signing, and what is your visitation policy?
• How do you track annual in-service training, and can I see the schedule?
• How often are residents checked overnight, and how is that documented?
• How do you assess a resident's wandering risk, and when did you last run an elopement drill?
• What happens if a resident runs out of private funds — do you work with SMMC long-term care plans?
• Can we visit unannounced in the evening and at mealtimes?
• Do you accept VA Aid & Attendance or long-term care insurance, and do you help with the paperwork?
• How do you handle a hospital discharge back to the community?

Visit twice — once at a meal and once in the evening — and read the residency agreement before paying a deposit. Florida gives ALF residents specific rights under s. 429.28, F.S., including 45 days' written notice before a non-emergency relocation or discharge.

How does moving into Wyndham Lakes Jacksonville work?

Moving into Wyndham Lakes Jacksonville starts with a medical examination recorded on AHCA Form 1823 — done within 60 days before admission or 30 days after — which confirms your parent meets Florida's ALF admission criteria.

• Residency agreement. Florida requires a written contract listing the services, the rate and the notice the facility must give before a rate increase; compare it with other communities before signing.
• Memory care placement. Ask how Wyndham Lakes Jacksonville decides between assisted living and memory care for a new resident, and whether a move between them changes the rate.
• Payment. Most residents pay privately; long-term care insurance, VA Aid & Attendance and, where accepted, SMMC LTC Medicaid can offset costs.

If Wyndham Lakes Jacksonville has no opening, ask to be put on its waitlist and keep touring — availability at large Northeast Florida communities changes month to month.

Frequently asked questions